ISMUNANDAR, Arif.
 Analisis Strategi Kualitas Pelayanan Publik Pada Perusahaan Jasa.
<strong>Jurnal Dewantara</strong>, [S.l.], v. 9, n. 01, p. 85-102, june 2020.
ISSN 2541-609X.
Available at: &lt;<a href="https://ejournal.iqrometro.co.id/index.php/pendidikan/article/view/129" target="_new">https://ejournal.iqrometro.co.id/index.php/pendidikan/article/view/129</a>&gt;. Date accessed: 03 aug. 2025.